Bugzilla
is an open source Web platform developed by the Mozilla Foundation that is used to track bugs in software. Within the Mozilla Foundation, Bugzilla is used to track bugs related to the project of the association itself, like Firefox and Thunderbird.
Any user can open a ticket with Bugzilla so that developers can start to work on it.

About the Author

Lorenzo Bedin

Lorenzo graduated in Telecommunication Engineering and works as freelance IT consultant, after a period of training as systems analyst. Currently he provides hardware solutions, virtualized infrastructures and websites.